30-Day Return Policy
If you’re not completely satisfied with your purchase, you may return it within 30 days of delivery for a full refund.
Conditions:
- Items must be undamaged and include all original accessories, documentation, and packaging.
- A valid proof of purchase is required.
How to Initiate a Return:
- Contact our support team at support@luminityco.com or via our Contact page with your order number and reason for return.
- Once approved, securely package the Product and ship it to the address provided by our support team.
- You are responsible for all return shipping costs.
Refunds:
After we receive and inspect the returned Product, we’ll issue a refund to your original payment method within 5 business days. Original shipping and handling fees are non-refundable.
This 30-Day Guarantee does not cover damage caused by misuse, improper installation, unauthorized modifications, or external factors beyond our control.
If you wish to return a product after 30 days, please review our Warranty Policy to determine if you’re eligible for a refund.
